The 7 KPIs
1. Innovation Ratio - feature vs. maintenance work. 2. Deployment Frequency - operational health. 3. Engineering Attrition - team stability. 4. Cost per Feature - efficiency trending. 5. Customer-Facing Incidents - quality signal. 6. PDI Score - debt exposure. 7. R&D as % of Revenue - investment health.
Track monthly. Alert on: Innovation Ratio below 35%, attrition above 20%, incident count trending up 3 consecutive months.